Answers to the questions guests ask us most often. If you cannot find what you need, please contact us directly.
Check-in: from 15:30 onwards
Check-out: by 10:00
Do you need different times? Wherever possible we will find an arrangement. Please do get in touch: flexibility is part of who we are.
24 hours a day, seven days a week. Do contact us with any question, problem or query.
We usually reply within two hours. If the matter is urgent, please call.
Yes, free WiFi. A stable, reliable connection in every apartment.
Ideal for browsing, streaming films or keeping in touch.
No. Sleeping well is the priority, and we have no wish to wake guests who are sleeping soundly.
Yes, a few spaces in the courtyard. You may request one when booking.
If you are arriving by car and need a space, please let us know before booking so that we can confirm whether one is available.
Yes, all of them — and it makes a real difference. Every apartment has a fully equipped kitchenette at your disposal:
You can cook exactly as you would at home.
Yes, every apartment has a coffee machine. Breakfast just as you like it, whenever you like.
Yes, everything. Each apartment is prepared with:
All clean, all ready, no surprises.
A washing machine is available in some of the apartments. Let us know when booking and we will confirm availability.
We do not enter your apartment during your stay. Should you wish for a cleaning service while you are here, it can be arranged on request.
Every apartment is equipped with:
Yes, each has its own small garden. Not a pool, not a spa — simply a quiet space in which to breathe, read or just be.
As minimalist as the rest of Garda Essence.
Our location could hardly be better: every park (Gardaland, Caneva, Movieland, Parco Natura Viva and Parco Giardino Sigurtà) is only a few kilometres away.
We do not sell tickets, but we will tell you exactly where to buy them and the quickest way to get there.
The best of both worlds.
Five minutes on foot from the centre: restaurants, the main square, bars, beaches and nightlife.
A sheltered residential area: silence at night, no traffic, greenery around you.
Wake where it is peaceful; spend your day where everything is within reach.
Write, call or send a WhatsApp message. The Garda Essence team replies personally within two hours.
A reply guaranteed within two hours.
Please contact us for the details. Every situation is different, and we would rather discuss it with you directly than hide behind rigid rules.
What we can promise: if your plans change, we will look for a solution.
We will put it right, without argument or excuses.
It is not how we hope a stay will end, but if our apartments are not what you were looking for there is no sense in forcing it. Your satisfaction matters more to us than the booking.
Contact Garda Essence. We answer every question within two hours, around the clock.